ALBANIA DELIVERY EXPRESSS (ADEx) Takes care of your privacy.

It is important for us to protect your personal data throughout the process of offering our services.

In continuation of this notice, we explain what information ADEx collects when you use our application or website.

This notice applies to all users of our internet website www.adex.al and the Adex Customers application or the recipient of a delivery from ADEx.

We are committed to protecting your privacy and the security of your personal data. We have created this privacy notice to explain how ADEx collects and uses data.

• Any information that can be used directly or indirectly to identify a sender or recipient of a delivery.

During the activities of providing services, ADEx will need to collect personal data. Without your personal data, we will not be able to provide the requested services.

What data ADEx collects

Adex collects personal data when it is provided by senders or account holders. If you are a sender or account holder, we take personal data directly from you.

Such as Sender’s data:

• Name of the sender or individual.
• Email address and contact number of the person requesting access to an account at
• Contact person requesting to create an account at ADEx.
• Physical address of the sender or individual.

Such as Recipient’s data:

• First and last name.
• Address: City, street, neighborhood.
• Contact number.

• ADEx is responsible for maintaining the confidentiality of correspondence and ensuring the confidential treatment of any information it receives regarding the sender’s activities.
  • ADEx is obligated to ensure the confidentiality of postal items, based on the law that regulates the protection of personal data.
• ADEx is not responsible for compensation if damage to an item occurs as a result of inappropriate packaging of the content of the postal item by the sender.

ADEx may update this privacy notice from time to time. ADEx will actively try to inform you of such changes.